RAPE, ABUSE OR INCEST
|CONTACT offers training in the spring and
fall. For more information. call or write to:
In New Castle County:
PO BOX 9525
WILMINGTON DE 19809
ADMINISTRATIVE OFFICE: 1-302-761-9800
In Kent & Sussex Counties:
PO BOX 61
MILFORD DE 19963
New Castle County:
Kent & Sussex Counties:
ContactLifeline is a volunteer agency that provides four essential services to the Delaware Community:
- Crisis Helpline, a 24 hour telephone counseling/ crisis helpline
- Deaf Helpline, a 24 hour telephone counseling/ crisis helpline and link-up service for the deaf and hearing impaired
- Rape Crisis, 24 hour telephone counseling/ crisis helpline with supportive services for victims of sexual assault.
- Reassurance Program, Provides daily telephone reassurance and caring human interaction to the lonely and disenfranchised elderly/homebound population.
Through nonjudgmental listening, and non directive problem solving skills, volunteers help callers identify their problem and come to their own resolution.
Our intensive training program offers volunteers a balance of pertinent topics including advanced communication skills in a variety of modes, and small group exercises facilitated by our Training Coordinator and Volunteer Mentors.
Volunteer Training Program Schedule
Registration for the training program is limited to persons intending to become
ContactLifeline volunteers. Acceptance of registration does not ensure acceptance for telephone duty on the helpline. The minimum age is 18 years old.
Due to the balanced instructional and skill building nature of the training classes, trainees may not miss more than two sessions.
In addition to the training classes, each trainee is required to complete apprenticeship shifts on the helpline. Apprenticeship training is scheduled by trainees during the later part of the training program.
Upon successful completion of the training program, ContactLifeline
volunteers commit to 8 hours a month ( two 4-hour shifts or one 8-hour shift )
There is no charge for the volunteer training program or materials.
here for a printable version of our Training Application
which can be printed, completed
and faxed to:
or mailed to:
PO Box 9525
Wilmington, DE 19809
900,000 calls -
24 hours a day,
7 days a week.
ContactLifeline needs you!
If You Would Like
ContactLifeline offers an intensive training program in appropriate telephone counseling skills.Our training is a personal growth experience that enables you to make a difference in lives of lonely and sometimes desperate people.